COATE WATER CARE Co. Ltd

Swindon Care Homes - Four Seasons

Four Seasons is a family owned, privately run care home, Rodbourne Cheney. Jan Gray is the Care Manager at Four Seasons and assumes day-to-day management and maintaining Coate Water Care's quality standards.

Four Seasons provides excellent accommodation for 15 residents in 12 rooms split over two floors. Each floor is linked by a vertical passenger lift. There is also an active day centre for 3 additional guests.

The home is perfectly located in a quiet cul de sac within easy access of Swindon town centre.

Four Seasons specialise in caring for older people who experience dementia but who do not need nursing care.

Typically there are 2 staff on duty throughout the period 8:00 a.m. to 9:30 p.m. plus the staff who clean and cook. Care is provided 24 hours a day.

Residents needs are assessed prior moving into the home. As a matter of good practice the home also completes their pre admission check. This ensures that Four Seasons can safely meet the needs of the residents and make any adjustments to their rooms and equipment accordingly.

Regular contact with relatives is viewed as an important part of life at the home and is greatly encouraged by Jan and the care team. Both family and friends are welcome at the home at anytime. A quote from one of our resident's family, “we are very happy with the care provided” and “my mother loves the staff and the care could not be better”.

There is a relaxed atmosphere about the home and routines offer flexibility. Concerns and complaints are responded to appropriately and every effort is being made to ensure service users are protected and safe.

Staff receive training appropriate for their role and opportunities are being provided to support staff in achieving National Vocational Training qualifications (NVQ) and Four Seasons have achieved the coveted Investors in People Award.

To see our Care Quality Commission report please click on the logo below.